Privacy Policy for the Calmera Group of Companies
Effective Date: 5 June 2025
At Calmera Homes, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the data you submit through our contact form on https://calmerahomes.com/contact.
1. Information We Collect
When you fill out our contact form, we may collect the following personal data:
Name
Email address
Phone number (optional)
Message content
IP address and browser data (collected automatically for security and analytics)
2. How We Use Your Information
We use the information you provide to:
Respond to your enquiries or requests
Contact you about our services, if relevant and appropriate
Improve our services and website experience
Ensure website security and prevent misuse
We will not sell, rent, or share your personal data with third parties for marketing purposes.
3. Legal Basis for Processing
We process your data under the lawful basis of legitimate interest—to respond to your enquiry and conduct business communication effectively.
4. Data Retention
We retain your data only as long as necessary to fulfil the purpose of your enquiry, comply with legal obligations, or resolve any disputes. Typically, this is no longer than 12 months unless you become a client and financial transactions must be kept for seven years according to statutory laws.
5. Data Sharing
We may share your data with:
Our web hosting and security providers (solely for operational purposes)
Legal or regulatory authorities if required by law
All third-party providers are GDPR-compliant and under contract to protect your data.
6. Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict data processing
Withdraw consent where applicable
To exercise these rights, please use our contact form or call us - we do not publish email addresses for spam and security protection reasons..
7. Security
We use secure technologies, SSL encryption, and best practices to protect your data. However, no internet transmission is 100% secure. By submitting the form, you acknowledge this risk.
8. Cookies
The contact page may use minimal cookies or analytics tools (e.g., Google Analytics) to monitor usage.
You can manage cookie preferences through your browser settings.
9. Updates to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.
10. Contact Us
For questions or concerns regarding this policy, please contact:
Calmera Homes
Email: please use our contact form or call us - we do not publish email addresses for spam and security protection reasons.
Address: c/o Centora, Jury Farm, Ripley Lane, West Horsley KT24 6JT
Calmera Homes Ltd is a Company Limited by Guarantee. Registered in England: No 16136959.
Calmera Construction Ltd is a Company Limited by Guarantee. Registered in England: No 16188309.
Registered Office: c/o Centora James, Jury Farm, Ripley Lane West Horsley KT24 6JT, United Kingdom.
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